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FAQ

WHAT IS SCRUMPT FRESH?

At Scrumpt, we’re passionate about finding and sharing the market’s best kid-friendly foods. Our Scrumpt Lunch Kits include all of the components to make a week's worth of  lunches. With Scrumpt, lunch is ready in 5 minutes or less. Lunch kits are delivered weekly, but fret not, you can pause your subscription anytime!

WHAT AGE GROUP IS SCRUMPT FOR?

We focus on children, 2 to 8. (But the Scrumpt Team is constantly munching on Scrumpt goodies.)

HOW CAN I SIGN UP?

It’s easy! Just click on the “Shop Login” button. Select one of our products or subscription packages and checkout. Soon you’ll have our box of goodies coming to your door!

WHAT COMES INSIDE A SCRUMPT LUNCH?

Each Scrumpt Lunch comes with a Sturdy Anchor, crunchy side, fruit and veggies, and a treat.

WHAT MAKES SCRUMPT BETTER THAN OTHER LUNCH OPTIONS?

Scrumpt is a no-hassle solution that gives you control over content without the headache of building a week’s worth of lunches from scratch. We cut through the clutter and pack up the best stuff out there, so you don’t have to. We guarantee you'll have lunch ready in 4 minutes or less!

WHERE CAN I GET SCRUMPT?

We are currently available in California's San Francisco/Bay Area.

I'M WORRIED ABOUT MOUNDS OF WASTE

At Scrumpt Fresh, we're balancing convenience with sustainability. We don't want pre-portioned containers to mean mounds of plastic waste. Note that all of our portion cups and plastic quad containers are made of plant-based compostables. Our lunch kit bags and labels are made with recycled compostable materials. You can help us be as eco-friendly as possible by returning your insulated containers and ice packs for reuse.

WHEN CAN I EXPECT MY FIRST SCRUMPT FRESH DELIVERY?

You can’t wait can you?! Your Scrumpt Lunch Kits will be delivered the weekend after they're ordered, provided your order is placed at noon the previous Wednesday. If you have another preference or need a box to be rushed, just send us an email to hello@scrumptfresh.com and we’ll do our best to accommodate you.

HOW DO I USE MY COUPON CODE?

Ohhhhh, savings! Just enter your code when you check out and we’ll handle the math. If it doesn’t process (silly computers), send us an email at hello@scrumptfresh.com.

CAN I PURCHASE A GIFT CARD?

Yep! Each gift card is priced for one-week of lunches. No subscription required. You'll get a digital copy of your gift card emailed to you after purchase. All gift cards expire one-year after purchase.

DO I HAVE TO SIGN UP FOR A SUBSCRIPTION?

Nope. If you just want to give Scrumpt a try, you can enjoy a week without a subscription. 

WILL MY SUBSCRIPTION BE AUTOMATICALLY RENEWED?

Yep, but fret not, you can cancel any time! But if you don’t want to receive delivery for any reason, just log into your customer account and change your account status to cancelled, paused or mark your calendar with the dates you’d like to skip. You can also drop us a line at hello@scrumptfresh.com and we’ll get you taken care of.

HOW DO I CANCEL MY ACCOUNT?

Scrumpt's subscription plan offers a no hassle lunch solution, but we know subscriptions aren't for everyone and pride ourselves on making cancellations as easy as possible. Cancellations can be made 72-hours before your expected delivery date. We'll give you a weekly reminder with the option to easily pause or cancel.

 

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